Emotional intelligence for any application

Measure expression along with language. Build a voice interface. Optimize for happiness.

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Empathic Voice Interface (EVI)

Voice-to-voice AI with EQ

Conversation powered by a new form of empathic AI

Hume's EVI is an API powered by our empathic large language model (eLLM), which understands and emulates tones of voice, word emphasis and more to optimize human-AI interaction.

A universal voice interface

a single API for transcription, frontier LLMs, and text-to-speech.

End-of-turn detection

uses your tone of voice for state-of-the-art end-of-turn detection, eliminating awkward overlaps.

Interruptibility

stops speaking when interrupted and starts listening, just like a human.

Responds to expression

understands the natural ups and downs in pitch & tone used to convey meaning beyond words.

Expressive TTS

generates the right tone of voice to respond with natural, expressive speech.

Aligned with your application

learns from users' reactions to self-improve by optimizing for happiness and satisfaction.

Empathic Voice Interface (EVI)

Give your application a voice in minutes

Build an interface that's 4x faster than typing and twice as informative.

Expression Measurement API

Measure emotional expression with unmatched precision

One API, four modalities, hundreds of dimensions of emotion.

Our models are built on 10+ years of research, millions of proprietary data points, and over 30 publications in leading journals.
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Use cases

AI Research / Services

The next generation of search, recommendation, and content generation

Social Networks

Toxicity detection; health/well-being monitoring; relationship

Call Center Analytics

Call triaging (e.g., frustration); emergency detection (e.g., pain); training

Embedded Devices

Social robots, Al baby monitors; Al dash cams; warehouse safety

Brand / Financial Analysis

Sentiment analysis for market forecasting and brand sentiment research

Creative Tools

Character animation; content generation, editing, and curation

Digital Assistants

Conversational Al (e.g., back channeling; optimization (e.g., t frustration)

UX / CX Research

Sentiment analysis of user interviews and tests

Education / Coaching

Focus/boredom detection; student well-being; leadership coaching

Research Labs

Clinical research and psychology

Sales / Meeting Analytics

Sales rep coaching; analyzing customer engagement and sentiment

Health & Wellness

Clinical diagnosis (e.g., depression, autism); patient monitoring, therapy.

AI Research / Services

The next generation of search, recommendation, and content generation

Social Networks

Toxicity detection; health/well-being monitoring; relationship

Call Center Analytics

Call triaging (e.g., frustration); emergency detection (e.g., pain); training

Embedded Devices

Social robots, Al baby monitors; Al dash cams; warehouse safety

Brand / Financial Analysis

Sentiment analysis for market forecasting and brand sentiment research

Creative Tools

Character animation; content generation, editing, and curation

Digital Assistants

Conversational Al (e.g., back channeling; optimization (e.g., t frustration)

UX / CX Research

Sentiment analysis of user interviews and tests

Education / Coaching

Focus/boredom detection; student well-being; leadership coaching

Research Labs

Clinical research and psychology

Sales / Meeting Analytics

Sales rep coaching; analyzing customer engagement and sentiment

Health & Wellness

Clinical diagnosis (e.g., depression, autism); patient monitoring, therapy.

Custom Model API

Predict preferences more accurately than any LLM

Submit labels with your files to predict the outcomes that matter to you.
Train a model with just a few lines of code.
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Request (Python)hume.ai logo

Sample custom models

Screen and monitor health and wellness more accurately.

solution depression

Depressed Mood

video

Health & Wellness

Infers the mood of vloggers with a 2.4x lower error rate by incorporating expression compared to language alone.

Explore example

Flag toxic speech more reliably to improve moderation.

Solution Toxic.webp

Toxic Speech

audio

Moderation

Identifies toxic speech by online gamers with a 36% lower error rate than a language-only model.

Explore Example

Decipher signs of customer satisfaction and frustration.

Solution Parkinsons.webp

Call Quality

audio

Customer service

Uses the voice to classify the quality of customer support calls with 2.8x fewer errors than language alone in data from Lawyer.com.

Explore Example

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Why Hume?

Our models are used to improve how technology affects human well-being by Fortune 500 companies, startups, research institutions, and hospitals.

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Grounded in rigorous science

Our models, based on extensive empirical research, utilize millions of experimentally-controlled expressions from dozens of countries and millions of hours of human interaction to enhance the products you build.

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Adaptable and easy to customize

Generate customizable insights and experiences with our APIs. Easily integrate them into your product with a few lines of code. Our API is as adaptable as it is powerful - a general-purpose tool for building empathic user experiences in many different verticals.

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Backed by support from ideation to implementation

For many customers, empathic AI is new. Hume and its growing partner base is dedicated to helping you build solutions that generate meaningful business value.

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Unparalleled insights, state-of-the-art results

We measure hundreds of dimensions of expression in vocal tones, speech prosody, facial expressions, and more. Our insights are much more accurate than what language alone can capture.

Join us in building the future of empathic technology

Careers at hume