A Potentially More Humane Way to Let the Machines In

IRIS Insights (formerly EarningsEdge AI) is an AI-powered conversational intelligence platform helping organizations, from contact centers to correctional departments, turn human interactions into actionable emotional insight. Their mission is to decode not just what was said in a conversation, but how it was felt. By exclusively integrating Hume’s Expression Measurement API, IRIS adds a precise emotional layer to its language analysis stack. This allows teams to detect subtle changes in tone like frustration, confusion, or disengagement across every customer or inmate interaction.

We recently released the Hume AI MCP Server. This means if you that you can use Hume right from inside your AI chat using client applications — like Cursor or Claude Desktop — that implements the Model Context Protocol (MCP). You can use the AI to interactively help you with tasks like "can you help me narrate my audiobook?" or "can you help me design a voice for my video game character?". While it was previously possible to copy and paste between your favorite AI assistant and Hume, using Hume through MCP streamlines the process and can save you a lot of pointing and clicking.

At Hume, we promised ourselves that before the end of 2025, we’d achieve a voice AI experience that can be fully personalized. We believe this is an essential step toward voice being the primary way people want to interact with AI.